How to make balance transfer in NTC?

Nepal Telecom (NTC) offers the opportunity to make a balance transfer. The balance can be transferred to any GSM prepaid or CDMA user. To help you with an NTC balance transfer, here is a blog with a step-by-step guide.

What is the minimum and maximum balance transfer available in NTC?

When making an NTC balance transfer, you can send a minimum of Rs 10 and a maximum of Rs 500. Also, you need to remember that the Balance transfer service in NTC can be 20 times a day only. Therefore, NTC Balance Transfer is free of service charge, unlike Ncell balance transfer. 

Who can use or make an NTC balance transfer? 

If you are an NTC postpaid user, you can make a balance transfer with the postpaid user. Also, a balance transfer can be made between prepaid users. However, a direct balance transfer from NTC postpaid to the prepaid number and vice-versa may be difficult, but you can make a transfer. Unfortunately, an NTC user can’t perform a balance transfer from NTC to Ncell.

How to transfer the balance in NTC?

So, when you have to make a balance transfer to an NTC number, you can pick from any of the options given below.

• Using USSD for NTC Balance Transfer 

You can use the USSD code to make a balance transfer from NTC to another NTC number (GSM prepaid). For this, you should first get your security code. After getting your security code, you should dial code *422*security Code*Phone Number*Rs#. The phone number is of receiver’s mobile number, and Rs. is the amount of money to be sent in rupees. You can use this very process to send the balance to CDMA numbers ( also known as Sky numbers) and Nepal Telecom prepaid numbers to Nepal Telecom Postpaid.

• Nepal Telecom Balance Transfer using the mobile app

Because of some reasons, including the hassle of getting and using the security code, people switch to using NTC App for an easier and faster balance transfer. For this, you can follow the steps given below:

• Open the Nepal Telecom mobile app. [Download if you don’t have the app.] Then log in with your account. 
• Find the Transfer Balance tab and click it.
• Now enter “Recipient Phone number” along with the Amount in Rs to send.
• Press “OK”. You will get an OTP from NTC.
• Enter the OTP and Confirm the balance transfer to your desired number. 
   

• Using Self-care

Balance transfer can be done using NTC’s official website’s self-care portal. You can just visit the website, log in to your account, and then click balance transfer. Then you need to enter the recipient numbers and balance, then you are good to go.

Possible Problems you can face while making a balance transfer in NTC

When transferring the balance to your target NTC number, you may face some issues/ challenges. These issues can be: 

• Not getting the Security code
• Having problem connection problem or invalid MMI code
• When you have insufficient balance
• When you don’t get any confirmation SMS

You can contact Customer Care at NTC in any case of issues or complaints.

You can also read our Blog on DATA PACKS OF NTC: A DETAILED GUIDE.